Affected Application: Outlook Client and Outlook Web 
    
Service Impact: Resolved

Impacted Locations: Central Office and All Colleges

Impacted Users: Some Users

Incident Number: INC0217312

Time Reported: 11:00 AM on 11/25/24

Time Resolved: 7:53AM on 11/26/24

Microsoft has resolved the performance issue with Outlook client and Outlook Web.

Users should now be able to access Outlook client and Outlook Web. If any issues persist, please contact your local service desk. 

Please inform your user community.

For up-to-date Enterprise Service Desk Announcements, visit CUNY IT Help at https://cunyithelp.cuny.edu/

CIS/York IT