Affected Application: CUNY Login Self Service (https://managelogin.cuny.edu/)
Service Impact: Intermittent
Impacted Locations: Central Office and All Colleges
Impacted Users: All Users
Incident: INC0277391
Time Reported: 8:40am on 06/03/25
CIS is currently aware of an intermittent issue affecting the CUNY Login Self-Service portal (https://managelogin.cuny.edu). Users attempting to access features such as "New User," "Forgot Username," "Forgot Password," and "Manage Your Account" may encounter the following error message:
Service Impact: Intermittent
Impacted Locations: Central Office and All Colleges
Impacted Users: All Users
Incident: INC0277391
Time Reported: 8:40am on 06/03/25
CIS is currently aware of an intermittent issue affecting the CUNY Login Self-Service portal (https://managelogin.cuny.edu). Users attempting to access features such as "New User," "Forgot Username," "Forgot Password," and "Manage Your Account" may encounter the following error message:
Account Self-Service Forbidden – Sorry, access is denied.
At this time, users are advised to continue attempting to use these functions, as the issue is temporary.
We appreciate your patience and understanding.
For up-to-date Enterprise Service Desk Announcements, visit CUNY IT Help at https://cunyithelp.cuny.edu/
YorkIT