Service Impact: DegreeWorks Unavailable
Location: All colleges
Impacted Users: All DegreeWorks users based on their college’s upgrade group assignment (see below)
CIS will be upgrading DegreeWorks to apply critical fixes in time for the fall semester.
As shown in the following table, colleges have been assigned to one of four upgrade groups with each group having its own DegreeWorks upgrade and associated system outage window:
Location: All colleges
Impacted Users: All DegreeWorks users based on their college’s upgrade group assignment (see below)
CIS will be upgrading DegreeWorks to apply critical fixes in time for the fall semester.
As shown in the following table, colleges have been assigned to one of four upgrade groups with each group having its own DegreeWorks upgrade and associated system outage window:
Group | Colleges Being Upgraded | Upgrade and Outage Window | Status |
1 | College of Staten Island, Hunter College, John Jay College, Queensborough CC, and York College | 9 am on July 7 – 5 pm on July 9 | In Progress |
2 | Borough of Manhattan CC, Bronx CC, LaGuardia CC, School of Labor, and School of Professional Studies | 9 am on July 8 – 5 pm on July 10 | In Progress |
3 | Baruch College, Guttman CC, Kingsborough CC, Lehman College, and City Tech | 9 am on July 9 – 5 pm on July 14 | In Progress |
4 | Brooklyn College, City College, Hostos CC, Medgar Evers College, and Queens College | 9 am on July 10 5 pm on July 14 |
Please note the following:
- While the upgrade and outage windows for each group overlap, users will only be prevented from accessing DegreeWorks during their group’s upgrade and outage window.
- FACTS will remain available during the DegreeWorks upgrade but users must access FACTS using the direct link during the upgrade.
- Each college’s FACTS data will not be refreshed until after the DegreeWorks upgrade has been completed.
YorkIT