Dear Faculty, 

 

·                     Make your course available to students or, to use Brightspace's terminology, make the course active.

·                     Ensure items in your course are set to visible (not Hidden) as needed.  

·                     Send a welcome message to students using the Brightspace Announcements tool. 

·                     Post an announcement asking students to set their York email as their preferred email in their CUNYfirst (CF) account. Attached is a tutorial on how to change preferred email in CUNYfirst. 

 

 

For technical support with Brightspace:  

• Self-enroll in our Faculty Be Ready and Certified for Brightspace course and learn by doing at your own pace, or 
• Browse our Brightspace for Faculty site to find tutorials. 
• Access our Live LMS Support Room from the CTLET link on My Courses > Organizations tab in your Brightspace home page. The hours are: Mondays - Thursdays 9 AM - 5 PM, Fridays by appointment via email lmshelp@PROTECTED. 
•  
• Email us at: lmshelp@PROTECTED  
• Go to our offices in room AC-4EA1 or 4G01 during the weekday working hours. 
• Call (718) 262 – 5219
• D2L provides toll-free 24/7 support line for all users: 1-888-895-2511