Dear Faculty and Staff,
As part of the recent CUNY-wide student email transition, York College students now have new official email addresses. This change is part of the University’s move to a single, modern Microsoft 365 student email environment designed to improve security, reliability, and communication across all CUNY campuses.
Why You May Be Receiving Autoreplies
If you email a student’s previous address, you may receive an automatic reply indicating that the old mailbox is no longer in use and that your message has been forwarded to the student’s new account. This forwarding notice is an expected part of the transition and was intentionally implemented to help prevent communication disruptions while faculty and students adjust to the new addresses.
What We Ask of Faculty and Staff
To help ensure smooth communication with students, please take the following steps:
- Update saved contacts and mailing lists
Review any Outlook contacts, class lists, distribution groups, templates, or other communication tools that may contain older student email addresses. - Use the new student email format going forward
Example:jane.doe99@PROTECTED - Be aware of temporary access issues for some students
Some students may still be completing Multi-Factor Authentication (MFA) enrollment or accessing their new mailbox for the first time. - Allow reasonable flexibility during the transition period
For time-sensitive matters such as assignments, deadlines, or required responses, please recognize that some students may need a brief adjustment period as they complete setup and begin using the new system.
Thank You
Your patience, understanding, and support are greatly appreciated as we work together to ensure a successful transition for our students and the York College community.
If you have questions or need assistance, please contact IT at helpdesk@PROTECTED