Pro Dada Archived Message -

Service Impact: DegreeWorks Unavailable
Location: All colleges

Impacted Users: All DegreeWorks users based on their college’s upgrade group assignment (see below)

Change Number: CHG0036505

CIS will be upgrading DegreeWorks to version 5.1.6 to apply critical fixes and ensure system support for the upcoming academic term.

As shown in the following table, colleges have been assigned to one of four upgrade groups with each group having its own DegreeWorks upgrade and associated system outage window:

Group	Colleges Being Upgraded	Upgrade and Outage Window
1	College of Staten Island, Hunter College, John Jay College, Queensborough CC, and York College	Start: 9 am on July 6 – Rerelease: 9 am on July 9
2	Borough of Manhattan CC, Bronx CC, LaGuardia CC, School of Labor, and School of Professional Studies	Start: 9 am on July 7 – Rerelease: 9 am on July 13
3	Baruch College, Guttman CC, Kingsborough CC, Lehman College, City Tech and School of Law	Start: 9 am on July 8 – Rerelease: 9 am on July 14
4	Brooklyn College, City College, Hostos CC, Medgar Evers College, and Queens College	Start: 9 am on July 9 Rerelease: 4 pm on July 14

Please note the following:

While the upgrade and outage windows for each group overlap, users will only be prevented from accessing DegreeWorks during their group’s upgrade and outage window.
FACTS will remain available during the DegreeWorks upgrade but users must access DegreeWorks using the direct link (https://facts.cuny.edu/FinAid_EligibilityAudit/college_menu.jsp) during the upgrade.
Each college’s FACTS data will not be refreshed until after the DegreeWorks upgrade has been completed.

Please alert your user community.

For up-to-date Enterprise Service Desk Announcements, visit CUNY IT Help at cunyithelp.cuny.edu

YorkIT