Dear Faculty,
Welcome Back to the Fall Semester!
As we begin a new academic year, we’re excited to welcome you back to York College for the Fall Semester. The IT Department is here to provide the support you need to ensure a smooth and productive start to your teaching and research activities.
Key Resources for the Start of the Semester:
- Faculty Services Station:
If you need assistance with your York College login credentials, CUNYfirst account activation, or password resets, for the start of the semester visit our popup Faculty Services Station in the Atrium. As you come in from the Guy R. Brewer Academic Core main entrance, we are to the right just pass the Public Safety station. Our IT personnel will be available to provide immediate support during this critical time.
- Additional Kiosks:
At the pop-up Faculty Services Station, we have a dedicated kiosk for all faculty for access to the technology services you need without waiting in line should there be a faculty member ahead of you. Simply enter your reason for visiting at the kiosk, and you’ll receive real-time notifications and alerts, allowing you to roam freely until we contact you. The wait time is listed in all notifications if there are faculty being served ahead of you.
- Online Support via Yconnect:
If you need additional support, you can use the Yconnect quick form available on the York College website. Just navigate to the "IT Self Service" link under "Online Services" from the main menu. Fill out the form, indicate your needs, and submit it. You can also reach us via email at helpdesk@PROTECTED. Please note the Online Services list is accessible under separate menus for students and faculty
- Current Student menu > “Online Services”
- Faculty/ Staff menu > the “Online Services”
- More Information:
For more details about our services, hours of operation, and resources, visit the York College website under "Information Technology > Service Delivery."
We’re committed to supporting your success throughout the semester.
Best wishes for a productive and rewarding Fall Semester at York College!
Greg Vega
Interim AVP/CIO
York College Information Technology
718-262-5231
gvega@PROTECTED
For IT Incident or Requests reporting go to https://www.york.cuny.edu/it/e-forms/itts