Affected Application: Cisco VoIP phones and Jabber clients
Service Impact: Intermittent
Impacted Locations: Central Office, Advanced Science Research Center (ASRC), Bronx Community College, Guttman Community College, Hunter College, CUNY School of Labor and Urban Studies (SLU), CUNY School of Professional Studies (SPS), CUNY School of Public Health (SPH) and CUNY School of Journalism (SOJ)
Impacted Users: All Users
Change Number: CHG0035569
Start Time: 7PM on 10/28/25
End Time: 9PM on 10/28/25
CIS will be performing phone system maintenance on Tuesday, October 28th from 7:00PM to 9:00PM.
Cisco desk phones and Jabber clients will restart one or more times.
Please alert your user community.
For up-to-date Enterprise Service Desk Announcements, visit CUNY IT Help at
cunyithelp.cuny.edu