York IT will be upgrading the operating system of different Cisco VoIP infrastructure components:
Starting Tuesday , January 27, 2026, at 10 pm Nightly till 1 AM
The Cisco VoIP server upgrade will continue till Thursday, January 29th. The network Team will monitor each update and only proceed with each successful implementation.
Onsite phones, off site softphones and remote desktop phones may lose connectivity momentarily.
These updates are necessary to patch security vulnerabilities in the voice system.
Report any connectivity issue that is not occurring during these updates to our Service Desk